This article is a deep dive into key learnings from Accorded’s 2023 Survey of US Benefits Leaders. See the full research summary here →

The COVID-19 pandemic has dramatically changed the way we live, work, and receive healthcare. But are these lasting changes? We examine the utilization of telehealth before, during, and after the pandemic to understand if the rise in telehealth was a temporary trend or a fundamental shift in how people expect to access healthcare.